Job description
Role overview
Ensure the performance and reliability of critical banking applications in production environments. As a cornerstone of Crédit Agricole's digital transformation, you will maintain systems supporting banking operations, customer service, and internal resources while optimizing their stability and scalability.
This role requires collaboration with cross-functional teams to resolve production issues, implement process improvements, and align technical solutions with business objectives.
Responsibilities
- Ensure performance and reliability of critical banking applications
- Maintain and optimize production systems for high availability
- Collaborate with development teams on system improvements
- Monitor application health and resolve incidents proactively
- Implement process improvements for operational efficiency
Requirements
- 3+ years in application management or IT operations
- Experience with banking/financial systems preferred
- Strong problem-solving skills for complex technical challenges
- Knowledge of IT service management (ITSM) principles
- Familiarity with monitoring and alerting tools
Benefits
- Comprehensive health insurance package
- Competitive retirement benefits
- Professional development budget
- Flexible work arrangements
- Employee assistance program
Keywords
application managementsystem reliabilityIT operationsbanking systemsproduction support