Job description
Job details
- Location: Broadgate, Central London
- Work mode: Hybrid
- Employment type: Full-time (Not an internship)
- Salary: GBP 85,000 per year
Role overview
Anson Mccade is seeking an AWS Connect Engineer to design and implement contact center solutions using Amazon Connect. You'll integrate systems with AWS Lambda and APIs, ensure compliance with financial regulations, and optimize analytics through Contact Lens.
Job details
This Hybrid role in Broadgate, Central London offers a salary of £85,000 per year. The position requires 2-4 years of experience in cloud-based contact center engineering and regulated environments.
Responsibilities
- Implement and manage Amazon Connect contact center infrastructure
- Design integrations with AWS Lambda, APIs, and event-driven architectures
- Ensure compliance with PCI-DSS, GDPR, and FCA regulations
Requirements
- Proven hands-on experience with Amazon Connect
- Strong background in contact center engineering/CCaaS platforms
- Experience integrating AWS services with external systems
Benefits
- Competitive salary package
- Opportunities for professional development
- Hybrid work arrangement in central London
Keywords
AWS ConnectAWS LambdaAPI integrationCCaaSPCI-DSSGDPRFCA complianceContact Lenscloud engineeringevent-driven architecture