Job description
Job details
- Location: Broadgate, Central London
- Work mode: Hybrid
- Employment type: Full-time (Not an internship)
- Salary: GBP 85,000 per year
Role overview
Anson Mccade seeks an AWS Connect Engineer to design and implement contact center solutions using Amazon Connect. The role requires integrating AWS services with external systems and ensuring compliance in regulated environments.
Job details
Based in Broadgate, Central London with hybrid work options. Salary: £85,000 per year. Full-time position with no internship requirement.
Responsibilities
- Design and implement AWS Connect solutions for contact centers
- Integrate AWS services with external systems using Lambda and APIs
- Ensure compliance with financial regulations and security standards
- Optimize contact center performance using Contact Lens analytics
Requirements
- Proven hands-on AWS Connect experience
- Contact center engineering background
- Regulated environment experience (financial services preferred)
- API integration and event-driven architecture skills
Benefits
- Competitive salary with performance incentives
- Professional development budget
Keywords
AWS ConnectAWS LambdaAPIsCCaaSPCI-DSSGDPRevent-driven architecturecontact center engineering