Job description
Job details
- Location: Broadgate, Central London
- Work mode: Hybrid
- Employment type: Full-time (Not an internship)
- Salary: GBP 85,000 per year
Role overview
Anson McCade is hiring an AWS Connect Engineer for a hybrid position based in Broadgate, Central London. This senior-level cloud engineering role focuses on designing and implementing Amazon Connect solutions within regulated financial services environments. The position offers a competitive salary of £85,000 and requires expertise in contact centre platforms, AWS services, and compliance frameworks including PCI-DSS, GDPR, and FCA regulations.
Job details
This is a full-time, hybrid role located in Broadgate, Central London. The successful candidate will work with Amazon Connect, AWS Lambda, APIs, and Contact Lens analytics to deliver robust CCaaS solutions. Salary: £85,000 per year (GBP). The role demands hands-on experience integrating AWS Connect with external systems using event-driven architectures while maintaining strict compliance standards in financial services environments.
Responsibilities
- Design and implement Amazon Connect contact centre solutions
- Integrate AWS Connect with external systems using Lambda and APIs
- Ensure compliance with PCI-DSS, GDPR, and FCA regulations
- Configure Contact Lens for analytics and sentiment analysis
- Build event-driven architectures for CCaaS platforms
- Support contact centre operations in regulated environments
Requirements
- Proven hands-on experience with Amazon Connect
- Strong background in contact centre engineering and CCaaS platforms
- Experience integrating AWS services using Lambda, APIs, and events
- Prior work in regulated financial services or fintech environments
- Knowledge of PCI-DSS, GDPR, and FCA compliance requirements
- Familiarity with Contact Lens analytics and sentiment tools
Benefits
- Competitive salary of £85,000
- Hybrid working model
- Central London location in Broadgate
- Work with cutting-edge AWS technologies