Job description
Job details
- Location: US
- Work mode: Onsite
- Employment type: Full-time (Not an internship)
- Salary: USD 164,900 - 290,100 per year
Role overview
Genesys, a global leader in customer experience solutions, seeks a Director of Web Engineering to lead development of their AI-powered Genesys Cloud platform. This role will drive innovation in cloud-native applications and scalable web architectures to enhance customer and employee experiences worldwide.
Job details
Based in the US, this Full-time position is Onsite and offers a salary range of 290,100 USD. As a senior leader, you will oversee engineering teams delivering empathetic, personalized digital experiences at scale.
Responsibilities
- Lead web engineering teams in designing and implementing cloud-native applications
- Oversee development of AI-powered customer experience solutions on Genesys Cloud
- Develop technical strategies for scalable, high-performance web architectures
- Mentor senior engineers and drive innovation in software development practices
- Collaborate with cross-functional teams to align engineering goals with business objectives
Requirements
- 10+ years leading web engineering teams in enterprise software development
- Proven expertise in cloud platform architecture and full-stack development
- Strong background in agile methodologies and technical leadership
- Experience with AI/ML integration in customer-facing applications
- Demonstrated success in scaling engineering organizations
- Advanced knowledge of modern web development frameworks and CI/CD pipelines
Benefits
- Competitive salary with performance-based incentives
- Professional development budget and leadership training programs
- Global impact through cutting-edge AI-powered solutions
- Comprehensive healthcare and wellness benefits
- Flexible work hours and career advancement opportunities
Keywords
cloud engineeringweb architectureagile leadershipsoftware developmenttechnical strategyteam managementAI integrationscalable systemsproduct developmentDevOps