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Technical SupportRemote

Integrations Support Engineer

Further - Company

US, 🇺🇸 United StatesFull-time - Mid level (2-4 years)0 applicantsCloses Jun 21, 2026

Salary

USD 90,000 - 110,000 / year

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Job description

Job details

  • Location: US
  • Work mode: Remote
  • Employment type: Full-time (Not an internship)
  • Salary: USD 90,000 - 110,000 per year

Role overview

FURTHER is hiring an Integrations Support Engineer to join their team in the US. FURTHER is the leading AI-powered Sales & Marketing platform for senior living and healthcare organizations, trusted by over 6,500 communities. This full-time role focuses on supporting integrations between FURTHER's platform and third-party systems, ensuring seamless technical operations for clients.

Job details

This is a full-time position based in the US with a remote work mode. The salary range is 90,000−90,000 - 110,000 USD. The Integrations Support Engineer will work closely with sales, product, and engineering teams to troubleshoot integration issues, support API implementations, and ensure clients successfully adopt FURTHER's AI-powered workflows.

Responsibilities

  • Troubleshoot and resolve integration issues between FURTHER platform and third-party systems
  • Support API implementations and guide clients through technical onboarding processes
  • Collaborate with engineering teams to identify and escalate product bugs or enhancement requests
  • Document integration workflows and create technical resources for internal and client use
  • Monitor system performance and proactively address potential integration failures

Requirements

  • 2-4 years of experience in technical support, integrations, or customer-facing engineering roles
  • Strong understanding of APIs, webhooks, and SaaS integration patterns
  • Experience troubleshooting technical issues and communicating solutions to non-technical users
  • Familiarity with CRM systems, marketing automation tools, or healthcare software preferred
  • Excellent problem-solving skills and ability to work independently in a remote environment

Benefits

  • Competitive salary range of $90,000 - $110,000 USD
  • Remote work flexibility across the US
  • Opportunity to work with cutting-edge AI technology in healthcare
  • Collaborative team environment with growth potential

Keywords

integrationsAPItechnical supporttroubleshootingSaaShealthcare techCRMautomationcustomer success