Job description
Job details
- Location: Mississauga, Peel region
- Work mode: Onsite
- Employment type: Full-time (Not an internship)
- Salary: CAD 123,181 - 184,772 per year
Role overview
Lead technical support for advanced medical imaging solutions, ensuring healthcare clients achieve optimal outcomes through reliable systems and expert guidance.
Job details
Based in Mississauga, this full-time, onsite role offers a competitive salary range of CAD 123,181 to 184,772. No remote options available.
Responsibilities
- Lead a team providing tier-3 technical support for medical imaging platforms
- Resolve complex client issues across radiology, cardiology, and enterprise imaging systems
- Collaborate with product development teams to improve system reliability and usability
Requirements
- 7+ years in technical support or healthcare IT with leadership experience
- Deep expertise in medical imaging workflows and interoperability standards
- Proven ability to manage high-pressure support escalations in regulated environments
Benefits
- Competitive salary with performance-based growth potential
- Professional development opportunities in cutting-edge healthcare technology
Keywords
technical supportmedical imagingL3 supporthealthcare ITcustomer supporttroubleshootingtechnical leadership