Job description
Job details
- Location: Chennevières-sur-Marne, Nogent-sur-Marne
- Work mode: Onsite
- Employment type: Full-time (Not an internship)
- Salary: Salary details are available in the employer description.
Role overview
Leihia is hiring a Référent Applicatif MCO (Application Support Specialist) for Crédit Agricole Île-de-France on a permanent contract. This role sits at the heart of digital transformation, ensuring the performance and reliability of critical production applications covering banking operations, customer service, and internal resources.
Job details
This is a Full-time, Onsite position based in Chennevières-sur-Marne and Nogent-sur-Marne, France. The Référent Applicatif MCO will act as the cornerstone for maintaining application stability and operational excellence in a major banking environment. Salary details are available in the employer description. The role requires strong technical expertise in application maintenance and production support within the financial services sector.
Responsibilities
- Ensure performance and reliability of critical banking applications in production
- Monitor and maintain applications covering banking operations and customer service
- Manage incidents and resolve technical issues on production systems
- Coordinate with development teams to implement fixes and improvements
- Document application processes and maintain technical knowledge base
Requirements
- 2-4 years of experience in application support or MCO roles
- Strong knowledge of banking or financial services applications
- Experience with incident management and production support
- Excellent problem-solving and analytical skills
- Ability to work in a fast-paced, mission-critical environment
- Fluency in French required
Benefits
- Permanent contract (CDI)
- Work with a major banking institution
- Digital transformation projects
- Professional development opportunities