Job description
Job details
- Location: Chevilly-Larue, L'Haÿ-les-Roses
- Work mode: Onsite
- Employment type: Full-time (Not an internship)
- Salary: EUR 40,000 - 50,000 per year
Role overview
Crédit Agricole Île-de-France is seeking a Référent Applicatif MCO (Application Support Specialist) to ensure the performance and reliability of critical production applications. This Full-time, Onsite role is based in Chevilly-Larue and L'Haÿ-les-Roses, supporting banking operations, customer service platforms, and internal resource systems. The position offers a competitive salary range of €40,000 to €50,000 per year and plays a key role in the bank's digital transformation.
Job details
This is a Full-time, permanent (CDI) position located in Chevilly-Larue and L'Haÿ-les-Roses, France. The role is Onsite and requires close collaboration with technical and business teams. The Référent Applicatif MCO will monitor application health, troubleshoot incidents, coordinate maintenance operations, and ensure continuous service delivery for mission-critical banking systems. Salary range: €40,000 - €50,000 EUR annually.
Responsibilities
- Monitor and maintain critical banking applications in production environments
- Troubleshoot incidents and coordinate resolution with technical teams
- Ensure application performance, availability, and reliability
- Manage maintenance operations and application updates
- Provide technical support for banking operations and customer service platforms
- Document incidents, resolutions, and operational procedures
Requirements
- 2-4 years of experience in application support or MCO roles
- Strong knowledge of production application monitoring and incident management
- Experience with banking or financial services systems preferred
- Excellent troubleshooting and problem-solving skills
- Ability to work collaboratively with technical and business teams
- Fluency in French required
Benefits
- Competitive salary €40,000 - €50,000 annually
- Permanent contract (CDI)
- Work with a leading French banking institution
- Opportunities for professional development