Job description
Role overview
S3 seeks a ServiceNow engineer to develop AI-enhanced Service Catalog solutions. Responsibilities include designing workflows, integrating AI capabilities, and optimizing IT service management platforms. Ideal candidate will collaborate with cross-functional teams to deliver scalable enterprise applications.
Candidates should demonstrate proficiency in ServiceNow platform development, AI/ML concepts, and API integrations. Strong problem-solving skills and experience with cloud-based ITSM solutions required.
Responsibilities
- Design and implement ServiceNow Service Catalog applications
- Integrate agentic AI capabilities into IT service workflows
- Collaborate with product teams on platform architecture
- Optimize service management processes through automation
- Document technical solutions for enterprise clients
Requirements
- 2+ years ServiceNow platform development experience
- Python/JavaScript proficiency with API integration skills
- Understanding of AI/ML concepts for service automation
- Cloud computing experience (AWS/Azure preferred)
- ITIL certification or equivalent knowledge
Benefits
- Competitive salary with performance bonuses
- Comprehensive health and wellness benefits
- Professional development stipend
- Flexible work hours
- Innovation lab access for proof-of-concept projects
Keywords
ServiceNowAIService CatalogSoftware EngineeringAPI IntegrationITSMAutomationCloudDevOpsPython