Job description
Role overview
Airwallex, a unified payments and financial platform for global businesses, is seeking a Staff Product Manager to lead onboarding initiatives. This role will focus on optimizing user onboarding processes to enhance customer experience and drive product adoption.
Key responsibilities
- Define and execute product strategies for onboarding workflows
- Collaborate with engineering, design, and customer success teams
- Analyze user feedback and metrics to identify improvement opportunities
- Prioritize features that reduce friction and increase retention
- Develop roadmaps aligned with business goals
- Monitor performance using quantitative and qualitative data
What we offer
- Competitive compensation and benefits package
- Opportunities for professional growth and development
- Dynamic work environment with global impact
- Flexible work arrangements
- Collaborative culture with industry leaders
Responsibilities
- Define and execute product strategies for onboarding workflows
- Collaborate with engineering, design, and customer success teams
- Analyze user feedback and metrics to identify improvement opportunities
Requirements
- 5+ years of product management experience in SaaS or fintech
- Proven track record in improving user onboarding experiences
- Strong analytical skills with proficiency in data-driven decision making
Benefits
- Competitive compensation and benefits package
- Professional development budget and career growth opportunities
Keywords
product managementonboardinguser experiencedata analysiscross-functional collaboration