Backend Development
AWS Contact Center Foundation Engineer ((Amazon Connect Amazon Bedrock)
Shrive Technologies LLC · Company
Job details
- Location: Highland Park, Dallas
- Work mode: Onsite
- Employment type: Full-time (Not an internship)
- Salary: USD 119,651 per year
Role overview
Must have skills: Hands-on experience with Amazon Connect implementation and administration. Experience with Amazon Bedrock and Generative AI use cases. Strong knowledge of AWS Lambda, API Gateway, IAM, CloudWatch, S3, DynamoDB, and EventBridge. Preferred skills Experience integrating CRM/ITSM platforms (e.g., Salesforce, ServiceNow) is preferred. Knowledge of contact center concepts such as IVR, routing, CTI, call recording, and agent desktop. Proficiency in Python, Node.js, or Java for server…
Highland Park, Dallas, United StatesFull-time · Onsitelast month
Salary: USD 119,651 - 119,651 / year
View roleAWSContactCenterFoundationEngineer